Case study
Yorkshire Water · Sewage pump blockage
SAM4 first detected a blockage on one pump. When the second pump began to block, Yorkshire Water sent a team to clear both pumps before the station could overflow.
Follow the responseHow the team responded
Detect and monitor
SAM4 detected signs of partial blockage on pump 2. Pump 1 could handle the incoming flow, so immediate attendance was not required.
Samotics advised monitoring for 48 hours to see whether the blockage would clear itself.
With no improvement, Samotics advised Yorkshire Water to schedule an inspection. The advice allowed the work to be planned for the following week while the other pump supported station operation.
SAM4 then detected developing blockage on pump 1. With both pumps affected, the risk of a pollution incident increased. An urgent red alert called for immediate attendance.
Yorkshire Water sent a maintenance team, lifted both pumps and found obstructions in each.
After maintenance
The team removed the obstructions and put both pumps back into service. Their blockage scores then fell, confirming that the maintenance had resolved the problem.
Yorkshire Water confirmed that the intervention prevented a potential pollution event.
The operational result
Both pumps went back into service. Yorkshire Water confirmed that the intervention prevented a potential pollution event.
Verified by Yorkshire Water
Yorkshire Water verified the estimate of €40,000 in avoided maintenance costs and €150,000 for a potential pollution fine.
Cost breakdown
The estimate covers the maintenance costs and potential pollution fine avoided by clearing the pumps in time. Yorkshire Water verified both amounts.
An airlock alert led Southern Water to reset a tripped pump at Vicarage Road. Across three incidents, the client verified £738,000 in estimated avoided costs.
Twice, SAM4 Health provided early warning of gearbox degradation though the vibration system had not yet alerted the customer to a problem.
Two identical booster pumps ran the same duty. Rerating one to match actual demand cut energy cost while keeping full backup capacity.
SAM4 measured how far the submersible pumps had drifted from their design efficiency, showing the operator where energy was being lost.
Borehole pumps sit far underground, out of reach of vibration sensors. SAM4 reads their condition from the motor control cabinet at the surface.
Three separate pollution events avoided through early alerts on sewage pumps, each caught in time for the utility to act before discharge.
