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Integrations

Validated maintenance actions in the systems your team already uses

SAM4 turns detected faults into structured findings: asset ID, fault type, severity, evidence, recommended action, and status. Those findings can route into your CMMS, SCADA environment, historian, API workflow, email, or team notifications. No duplicate data entry. No extra dashboard dependency. Your teams keep working in the systems they already trust.

CMMSSAP PM · IBM Maximo · Infor
APIREST · Webhooks · JSON
NotificationsEmail · SMS · Slack
How it works

From validated fault to maintenance action

SAM4 does not just send anomaly pings. Customer-facing fault alerts include the affected asset, likely fault, severity, evidence, and recommended next step. They can route into your CMMS, SCADA environment, API workflow, email, or team notifications.

1

SAM4 detects and validates

SAM4 identifies fault patterns in the electrical signal and compares them with the asset's baseline. Ambiguous, urgent, and edge-case findings are reviewed by Samotics reliability engineers before notification.

Result: a validated finding, not a raw anomaly.

2

The finding routes to your systems

Validated findings can flow into your CMMS as work orders, into SCADA or historians as health signals, or into enterprise workflows through API, webhook, email, SMS, or Slack.

Result: structured data where your team already works.

3

Maintenance acts

Your team receives the likely fault, asset ID, severity, evidence, and recommended action. Feedback from inspection and repair can feed back into the monitoring loop.

Result: action without duplicate data entry.

Delivery by role

One finding, routed for each team

A SAM4 finding can become different outputs for different teams: a work order for maintenance, diagnostic evidence for reliability, a critical notification for operations, and structured data for enterprise systems. Same finding. Different format.

Validated SAM4 finding

asset · fault · severity · evidence · recommended action

CMMS
work order
SAM4
dashboard
Email / SMS
Slack
API
webhook
→ CMMS

Maintenance planner

Needsplanned work, not raw alerts.
ReceivesCMMS work orders with asset ID, fault type, severity, recommended action, and linked functional location.
Uses it toprioritise inspections, schedule maintenance, and track completion.
→ SAM4 dashboard

Reliability engineer

Needsevidence and trend context.
ReceivesSAM4 dashboard views, incident history, severity trends, failure-mode patterns, and diagnostic evidence.
Uses it tovalidate recurring issues, compare asset health, and support reliability reporting.
→ Email / SMS / Slack

Operator / site lead

Needsurgent exceptions only.
Receivesemail, SMS, or team notifications for critical or high-severity incidents, with a clear recommended action.
Uses it toescalate urgent risks, coordinate local response, and avoid checking another dashboard.
→ API / webhook

Enterprise systems team

Needsstructured data, stable interfaces, and secure delivery.
ReceivesAPI access, webhook events, scheduled exports, and JSON payloads for incident and metric data.
Uses it tofeed CMMS, SCADA, historians, digital twins, BI tools, and enterprise data platforms.
Core output

What every validated fault contains

SAM4 does not send raw anomaly pings. A validated fault is a customer-facing finding that has passed SAM4's automated checks and, where needed, reliability engineer review. Each report contains the asset, fault type, severity, evidence, recommended action, and delivery status your team needs to act. The same structure can appear as a CMMS work order, SAM4 dashboard report, email notification, API payload, or webhook event.

Layer 01Diagnostic context

Which asset is affected, where it sits, which component is involved, and what fault mechanism is suspected.

Layer 02Decision context

How severe the fault is, how quickly it is progressing, how confident the finding is, and when your team should act.

Layer 03Workflow context

Where the finding was sent, which system reference was created, and what feedback is needed after inspection or repair.

Example: validated fault report
Asset
Incident IDCI-4872
AssetPump 4A, Building 12
Functional locationFL-4A-P-012
ComponentMotor-side bearing
Diagnosis
Fault classMechanical degradation
Suspected failure modeInner race defect
SeverityDegrading
ConfidenceHigh
EvidenceSpectral indicators, trend progression, baseline deviation
Action
Recommended actionInspect bearing at next planned stop; prepare replacement
TimeframeWithin 4 weeks
Workflow
Delivery channelCMMS notification created
Feedback requestedConfirm finding after inspection or repair
The format is consistent. The channel is flexible.The same validated finding can be delivered to SAP PM, IBM Maximo, Infor, SCADA, email, Slack, API, or the SAM4 dashboard.
Workflow integration

Keep the workflow. Add validated fault intelligence.

SAM4 can route validated findings into your CMMS, SCADA environment, historian, API workflow, or SAM4 dashboard. Each finding includes asset ID, fault type, severity, diagnostic evidence, recommended action, and status. Integration is configured during onboarding so planners, operators, and reliability teams receive SAM4 output in the systems they already use.

Maintenance workflowsValidated findings as work orders, ready for planners.
CMMS

SAP Plant Maintenance

SAM4 can create SAP PM notifications or maintenance orders with mapped functional location, fault classification, priority, description, and recommended action.

Configured during onboarding: notification type, priority mapping, asset mapping, and field configuration.

EAM

IBM Maximo

SAM4 can create Maximo work orders with asset reference, fault classification, severity, diagnostic context, and recommended action.

Supported: Maximo 7.6+ and Maximo Application Suite, subject to customer configuration.

CMMS

Other CMMS platforms

Any CMMS that accepts structured API input can receive SAM4 findings. Samotics maps incident fields to your work-order schema during deployment.

Examples: Infor EAM, Hexagon, Ultimo, and custom CMMS workflows.

Operations visibilityAsset health and status alongside existing process data.
SCADA · Historian

SCADA and historian overlay

SAM4 health, status, and selected metrics can appear alongside existing process data in SCADA, historians, or operational dashboards. Best for control-room visibility, operational context, and site-level review.

Visibility only; no control commands. Delivery via REST API, exports, or OPC-UA where scoped.

Read-only by designSAM4 integration is read-only from the customer environment. It delivers monitoring outputs; it does not write control commands or change process setpoints.

Typical setup: custom CMMS integrations are configured in 1 to 2 weeks, depending on system access, field mapping, and customer approval. SAM4 improves the workflow you already use. It does not replace it.

Programmatic access

Programmatic access to SAM4 incidents, metrics, and asset data

SAM4 exposes structured data through REST APIs, webhooks, exports, and notification channels. Use it to feed CMMS workflows, SCADA overlays, historians, BI tools, enterprise data platforms, and digital twins. Data is delivered as JSON over HTTPS. API documentation, authentication details, field mapping, and webhook configuration are provided during onboarding.

REST API

Pull SAM4 data into your systems

Query assets, incidents, recommendations, severity status, diagnostic context, and time-series metrics. Use the API to populate dashboards, historians, data platforms, or custom maintenance workflows.

Read access to authorised customer data. Authenticated requests over HTTPS.

Webhooks

Push events when something changes

SAM4 can send incidents and selected metric updates to configured endpoints when they happen. Use webhooks to trigger work orders, SCADA events, notifications, or custom automations without polling.

Push to customer-approved endpoints. Outbound delivery only.

Metric streams

Asset-level time-series data

Access current, voltage, power, power factor, energy, runtime, load, speed, and supported pump-performance estimates at configured intervals.

13 metric families, 30+ time-series fields depending on phase, asset type, and derived values.

Notification channels

For teams without system integration

Validated findings can be delivered by email, SMS, or team notifications. Each alert includes fault type, asset, severity, evidence, and recommended action.

Fallback delivery when no API or CMMS integration is configured.

Available objects
Assets · Incidents · Metrics · Recommendations · Severity · Evidence · Status · Work-order references
Delivery options
REST API · Webhooks · Scheduled exports · Email · SMS · Team notifications
Security
HTTPS · Authenticated access · Customer-approved endpoints · Outbound delivery
Data contract

What SAM4 sends. What SAM4 expects.

Every integration starts with a data contract. Here is what flows in each direction.

What SAM4 sends (per incident)

FieldTypeDescription
ci-numberstringIncident ID in SAM4 (e.g., CI-1234). Use for customer-facing workflows.
motor-idstringUnique asset identifier in SAM4. Maps to your CMMS equipment number.
statusenumSeverity level: MONITORING, DEGRADING, or FAILING.
typeenumFault category: MECHANICAL, ELECTRICAL, or PUMP_PERFORMANCE.
advicestringRecommended action written by a Samotics reliability engineer. Populates the CMMS work order description.
failure-modesarraySpecific failure mode classification (e.g., bearing damage, cavitation, blockages).
start-timestampintegerUnix timestamp (ms, UTC) when the incident started.

What SAM4 expects (per asset)

FieldTypeDescription
application_typeenumAsset classification: Pump, Fan, Compressor, Conveyor, Mixer, Blower, or Other.
rated_voltageintegerMotor nameplate voltage (V).
rated_rpmintegerMotor nameplate speed (RPM).
powernumberRated motor output power (kW).
ampsnumberRated current (A).
cmms_equipment_numberstringYour internal asset ID. Maps SAM4 assets to CMMS functional locations.
Security

Secure integration without opening your OT network

SAM4 does not require inbound access to your network. The NOVAQ device initiates outbound-only communication to the Samotics platform. It measures current and voltage for monitoring only; it does not write to PLCs, issue control commands, or change process setpoints. Full security architecture →

No inbound access

Outbound-only architecture

The NOVAQ device initiates communication to the Samotics platform. No inbound ports, VPN tunnel, or remote access into the customer network is required.

No control path

Read-only measurement

SAM4 captures electrical signals from the motor supply. It does not interact with control logic, send commands to equipment, or modify plant operation.

Network choice

Cellular, Ethernet, or Wi-Fi

Cellular can keep the monitoring path separate from the customer network. Ethernet or Wi-Fi can be used where approved by IT and security.

Certified

Certified and tested

ISO 27001 and ISO 9001 certified. Annual independent penetration testing. Security documentation is available for customer review.

Integration boundaries

Clear boundaries for enterprise integration

SAM4 is designed to fit into existing maintenance, operations, and data systems. It does not replace CMMS, SCADA, or process-control systems. These are the boundaries to expect.

Alert workflow

Validated findings only

SAM4 does not push raw anomaly pings or unreviewed detections into work-order queues. Customer-facing findings are validated before delivery.

CMMS creation, not automatic closure

SAM4 can create CMMS notifications or work orders. It does not automatically close tickets or change work-order status unless specifically scoped.

Data access

1-minute API metrics

Standard metric data is available at 1-minute intervals. Sub-second waveform data is not exposed through standard external APIs.

OPC-UA requires scoping

Standard deployment uses REST API, webhooks, and exports. OPC-UA connectivity requires site-specific configuration and validation.

Control-system boundary

SAM4 does not control the process

It can surface asset health and selected metrics alongside SCADA data, but does not send control commands, change setpoints, or write to PLCs.

SCADA integration is for visibility

SAM4 can support overlays, events, or health signals. It is not a process-control system.

Data governance

Customers retain control of their data

Samotics uses customer data only as permitted for service delivery, support, security, and platform improvement. Export and deletion requests are handled according to contract and retention policy.

The principle

SAM4 sends validated monitoring data into your workflow. It does not take control of your workflow or your process.

Connect SAM4 to your maintenance workflow

See how SAM4 fits your CMMS, SCADA, and operational processes.