Skip to main content
Welsh Water reservoir dam
News

Condition monitoring agreement will protect Welsh Water assets

Dŵr Cymru Welsh Water (DCWW) has signed a three-year agreement with industrial artificial intelligence (AI) specialist Samotics for the ongoing predictive condition monitoring of critical wastewater assets across its estate. This will help the water company intervene much earlier on potential incidents that could lead to pollution and unplanned downtime.

Samotics’ SAM4 system has been monitoring a selection of Welsh Water’s wastewater assets since 2022. The new three-year agreement, which runs until 2029, places that work on a longer-term footing and reflects DCWW’s strategic move towards predictive, condition-based maintenance to protect the health of its assets and reduce the risk of environmental harm.

The Samotics SAM4 technology uses electrical signature analysis (ESA) to monitor equipment remotely from the motor control cabinet, with AI analysing the current and voltage signals from pumps and motors. This makes it possible to monitor hard-to-reach and submerged assets continuously, without installing sensors on the equipment itself, and to flag developing problems early enough for teams to act before they escalate.

“We have worked alongside Welsh Water since 2022, and extending that relationship for another three years reflects a real commitment on their part to understanding the health of their assets and protecting the environment. They have consistently looked to get ahead of problems rather than wait for them to surface, and that is exactly the mindset that makes predictive monitoring work.

“Many of the wastewater assets we monitor for Welsh Water are submerged or hard to access. It is the kind of critical equipment that is genuinely challenging to keep eyes on, yet which sits at the heart of pollution risk. What we provide is early, trusted insight into the condition of those assets, drawn from electrical signals sent by the equipment itself, and validated by our own analysts in real-time, 24/7. This means their teams can act with confidence.

“We are proud to support Welsh Water as they build that approach into how they manage their operations.”

Tom Swain, Head of UK & Ireland, Samotics

The agreement also covers any further expansion across DCWW’s asset base in the coming three years, as the company continues to extend predictive monitoring across its wastewater operations.

Media enquiries to:
Calvin Barnett
UK Marketing Manager
info@samotics.com

See SAM4 in action

Discover how real-time asset health monitoring can protect your operations.

See SAM4 in action