Samotics FAQ overview

Overview

What types of assets can SAM4 monitor?

Pumps
Conveyors
Fans
Rolls / rollers
Mixers / agitators

If you have questions on if SAM4 can monitor your specific equipment, contact us here.

https://samotics.com/faq/what-types-of-assets-can-sam4-monitor

What information does SAM4 require about the assets it is monitoring?

SAM4 needs details like power, amps, and full load speed, which are usually listed on the motor’s nameplate. Other necessary details may include gearbox ratio, belt & pulley information, bearing types, and/or pump curve details.

https://samotics.com/faq/what-information-does-sam4-require-about-the-assets-it-is-monitoring

Does SAM4 require access to the internet to function?

Yes, SAM4 needs a stable and continuous internet connection.

https://samotics.com/faq/does-sam4-require-access-to-the-internet-to-function

How can SAM4 be connected to the internet?

SAM4 can connect through 4G, Wi-Fi, or Ethernet. We can share the specifications and requirements upon request.

https://samotics.com/faq/how-can-sam4-be-connected-to-the-internet

How does SAM4 integrate with other platforms and systems, such as SCADA, PLC, or CMMS?

All insights generated by our system are available for our customers via APIs to your cloud environment. If you’d like to speak in more detail about this, please reach out here.

https://samotics.com/faq/how-does-sam4-integrate-with-other-platforms-and-systems-such-as-scada-plc-or-cmms

What are the best practices and tips for installing and using SAM4 sensors and software?

Samotics provides several resources to help support a smooth installation. This includes:

Installation manual
Online installation guide
Installation Video
SAM4 Setup Tool

https://samotics.com/faq/what-are-the-best-practices-and-tips-for-installing-and-using-sam4-sensors-and-software

What is the minimum rotational speed required for SAM4?

The motor needs a minimum rotational speed of 450 RPM at 50 Hz.

https://samotics.com/faq/what-is-the-minimum-rotational-speed-required-for-sam4

Can SAM4 monitor assets in environments with extreme temperatures or humidity?

Yes, SAM4 works well in tough conditions or inaccessible environments because its sensors are inside the motor control cabinet.

https://samotics.com/faq/can-sam4-monitor-assets-in-environments-with-extreme-temperatures-or-humidity

Is there a recommended maintenance schedule for the SAM4 hardware?

No, once installed, SAM4 monitors continuously without the need for maintenance. Samotics remotely monitors the status of the SAM4 hardware and will inform you if any action is needed.

https://samotics.com/faq/is-there-a-recommended-maintenance-schedule-for-the-sam4-hardware

Pumps
Conveyors
Fans
Rolls / rollers
Mixers / agitators